If you suspect that you have a frozen pipe, you can always call a professional service like Catford Plumbers . If you find yourself without water, the first thing you need to do is check whether your neighbours are also affected. If they are, the lack of water will most likely be caused a problem to the mains supply and you will need to contact your water company. If you’re the only one without water, you probably have a frozen pipe. The following steps should help:1). If you have a frozen pipe, find out where the blockage is located before taking action by:Try and find signs of freezing along the pipes.With your hands, feel as much of the pipe as you can until you reach a section that is a lot colder than the rest and compare the temperature of the blocked pipe to that of a pipe where you know the?water is flowing freely. A Catford Plumber has the skills to complete this task.2). Isolate the main valve. This should be located under the kitchen sink, if not, then it may be where the supply enters the house. 3). Open the cold tap closest to the part of the pipe that’s frozen. This will allow the water to flow away when it melts.4). Remember, never use a naked flame or a heat gun to thaw out ice as this could damage your pipes and creates a fire hazard. 5). Once you’ve thawed out your pipes, check them thoroughly for any signs of damage or leaking. If the pipes have been damaged, you will need to call out an emergency plumber to fix the problem.6). Once the blockage has thawed, turn your stop tap and stopcock back on and run water until normal flow is restored.